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  2. MIDRANGE-L
  3. October 2005

RE: OUTQ job sent to printer OUTQ hanging

* Communicate with co-workers to avoid different people messing with this at the same time 
* Put the report on hold
* Stop the writer
* Vary off the printer and verify "it took" (sometimes it cannot vary off until some other error condition is resolved, that we can have a hard time finding what condition that is) ** If you could not get it to vary off, display LOCKS for the printer to find what job is using it ... I have on occasion had to stop all printers, stop QSPL subsystem ... the cause was some OS/400 task that writes directly to printer without sharing spooler 
* Turn the printer off/on
* Reverse the vary off/ locks resolution steps
* Start the writer
* Release the report from on-hold

-
Al Macintyre  http://www.ryze.com/go/Al9Mac
BPCS/400 Computer Janitor ... see
http://radio.weblogs.com/0107846/stories/2002/11/08/bpcsDocSources.html

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