RE: OUTQ job sent to printer OUTQ hanging

You might want to very off also. We use the steps that Guy stated. But added 
the very off.
William...

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx]On Behalf Of Henza, Guy
Sent: Wednesday, October 05, 2005 10:13 AM
To: midrange-l@xxxxxxxxxxxx
Subject: RE: OUTQ job sent to printer OUTQ hanging 


End the writer
Turn the printer off/on
Start the writer

This is the only way I've resolved this type of problem.  
HTH 
Guy

----------------------------------------------------------------------

date: Wed, 05 Oct 2005 12:42:23 -0400
from: "Mark Allen" <MAllen2@xxxxxxxxxxxxxxxxxxx>
subject: Re: OUTQ job sent to printer OUTQ hanging

is it a remote writer?  Try ending the writer, vary off and then on,
then restart writer

>>> Colin.Swain@xxxxxxxxxxx 10/5/2005 11:54 AM >>>
Hi,

I have a job that has been sitting on the printer OUTQ since Friday
with a 
status of SND.  The printer is in Paris and I am based in London,
however 
I am informed that the printer is working normally for other printing 
activities, e.g. from Excel.

I have tried a number of things to get rid of it including ending the 
writer.  Any help would be greatly appreciated.

Thanks
Col
================================
Colin Swain
Systems Accountant
V2 Music Group
131 Holland Park Avenue
London
W11 4UT
Tel:  +44 (0) 20 7471 3089
Fax:  +44 (0) 20 7471 3140


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