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These types are few and far between, but great to be around!

                                                                           
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             05/26/2005 01:59                                           cc 
             PM                                                            
                                                                   Subject 
                                       RE: Diff -small shop vs. Global     
             Please respond to         company                             
             Midrange Systems                                              
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             <midrange-l@midra                                             
                 nge.com>                                                  
                                                                           
                                                                           




For the manager, in the larger shop you need to know just enough about
some of the stuff to know when the technician handling it is either
manipulating you towards their desired solution, or, is over their head.

Our VP of IS started out in the trenches coding.  Actually got out of IS
and was one of our plant managers for a time.  He's sharp as a tack.
Hasn't written a line of code in years.  But:
- Talks directly to Mark Shearer about i5 futures.
- Talks directly to Cisco management about phone system and network
issues.  While others handle day-to-day issues.
- Installed 4 disk drives in one of our boxes today.
- Watches performance monitoring like a hawk.
- Negotiates with local telephone company about expanding with a win-win
proposal to share our towers with their direct fiber.
- Goes to each plants periodic progress reports to see how IS can help
them achieve their goals.
- Will help the technicians with what commands are needed on the i5 to get
IXS's running and then works closely with them.
- Manages about 2 dozen people.
- Holds a CPIM
- Deals with miscreants like me.

You aren't going to baffle him with BS.


Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

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