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  3. May 2005

Re: Why Do We Need Software Support

Isn't the big thing that you can get the upgrades for no cost? I really 
don't understand that all myself.

On 5/24/05, Scott Johnson <sjohnson@xxxxxxxxxxxxxxx> wrote:
> 
> 
> I am being asked by the CEO to justify the cost of the Software Support
> contract. It was a fight to get the Hardware support paid. Can anybody 
> provide
> me with links to information on the need for the Software support? I am 
> not
> having much luck.
> 
> Is there a spot on the IBM website that explains what Software support is?
> 
> THANKS
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