RE: V4R3 vs V4R4 license

Good luck, Peter.  Seems like I know Robin Chewings from somewhere.  I am
sure out paths have cross, but I can not remember where.  This (midrange) is
a small world.
cjg

Carl J. Galgano
EDI Consulting Services, Inc.
600 Kennesaw Avenue, Suite 400
Marietta, GA  30060
(770) 422-2995 - voice
(770) 425-8391 - fax
mailto:cgalgano@xxxxxxxxxxxxxxxxx
http://www.ediconsulting.com
AS400 EDI, Networking, E-Commerce and Communications Consulting and
Implementation 
http://www.icecreamovernight.com
Premium Ice Cream Brands shipped Overnight

-----Original Message-----
From: Peter Dow [mailto:maillist@xxxxxxxxxxxxxxx] 
Sent: Monday, January 17, 2005 6:25 PM
To: Midrange Systems Technical Discussion
Subject: Re: V4R3 vs V4R4 license


Hi Carl,

That's good to know.  The original machine this customer had was a model
150, and DSPLICKEY on that shows no keys.  Robbin hasn't retrieved the
waterlogged 170 yet, so we can't see that yet.  Should happen this week.
Meanwhile, he's setting up another 170 with V4R4 since it has a tape drive
on buss 0 and he was able to boot from his V4R4 backup tape.  Then it'll
just be a matter of restoring user data etc.

Peter Dow
Dow Software Services, Inc.
909 793-9050 voice
909 793-4480 fax
951 522-3214 cell

----- Original Message ----- 
From: "Carl Galgano" <cgalgano2@xxxxxxxxxxxxxxxxx>
To: "'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
Sent: Monday, January 17, 2005 4:50 AM
Subject: RE: V4R3 vs V4R4 license


> Yeah, that is a good story.
> Peter, I have been in that situation as well.  If the new box was
originally
> upgrade to V4R4 from V4R3, then the 4.3 license codes are stored on 
> the machine, and you CAN downgrade the box. If you do a DSPLICKEY 
> command, it will show you ALL the lic keys that have been applied to 
> the system, not just the current ones. cjg
>
> Carl J. Galgano
> EDI Consulting Services, Inc.
> 600 Kennesaw Avenue, Suite 400
> Marietta, GA  30060
> (770) 422-2995 - voice
> (770) 425-8391 - fax
> mailto:cgalgano@xxxxxxxxxxxxxxxxx http://www.ediconsulting.com
> AS400 EDI, Networking, E-Commerce and Communications Consulting and
> Implementation
> http://www.icecreamovernight.com
> Premium Ice Cream Brands shipped Overnight
>
> -----Original Message-----
> From: Pete Massiello [mailto:pmassiello@xxxxxxxxxxxxxxxx]
> Sent: Sunday, January 16, 2005 8:16 PM
> To: Midrange Systems Technical Discussion
> Subject: Re: V4R3 vs V4R4 license
>
>
>   You will have 70 days to do the upgrade.  You can put the disks in 
> the
170
> (wow I cant even remember what the mininum OS/400 release is for a 
> 170,
but
> I think V4R3 is fine).  After you get machine up, then upgrade it to 
> V4R4, and enter your keys.
>
> By the way, great story.  It just amazing that when if you don't ask 
> the right questions, sometimes customers and users just don't tell you 
> things that they don't think are important.  Like its in water :)
>
>
> Pete
>
> ---------------------------- Original Message 
> ----------------------------
> Subject: V4R3 vs V4R4 license
> From:    "Peter Dow" <maillist@xxxxxxxxxxxxxxx>
> Date:    Sun, January 16, 2005 3:09 pm
> To:      MIDRANGE-L@xxxxxxxxxxxx
> --------------------------------------------------------------------------
>
> Hi All,
>
> An associate of mine, Robbin Chewings, has a customer who called him 
> up to complain that their AS400 wasn't doing anything.  He asked for 
> the message they get when trying to signon via CAE, and they said it 
> was getting an error message that indicated it wasn't connecting at 
> all.  So he tried to connect via telnet, with no luck.  So he asked 
> them to look in the
computer
> room and make sure the power is on.  They said the fans are on, and 
> there was an unfamilira source code on the front panel, something like 
> 00002222 (Service processor failure caused machine check interrupt).  
> He asked them to do a power down from the front panel, and after 
> talking them through putting it manual mode and pressing the power 
> button twice, they said it wouldn't power down.  So he asked them to 
> unplug it, and the conversation went something like
>
> Customer: I'm afraid to - I'm standing in water.
>
> Robbin:  Water? How much water?
>
> Customer: About 4 inches, I think.
>
> He eventually talked to a maintenance man who unplugged it. When the 
> IBM
CE
> looked at it, he said that from the green color on the motherboard, it 
> had been submerged before.  A new motherboard would be about $15K.  So 
> Robbin
is
> going to replace it with another model 170 into which he'll put their 
> disk drives.
>
> The replacement machine is licensed for V4R4; the one that died was
licensed
> for V4R3. So when he switches the disk drives, it will ask for the 
> V4R3 license key, which won't work since it's for the old machine. IBM 
> will not give him a down-level license key for the new machine, so he 
> plans to install V4R4, for which he has a license.  He has a save tape 
> for V4R4, but can't boot from it because the tape device is not on bus 
> 0.  He doesn't have the boot CD for V4R4, so he's looking for a copy 
> of a V4R4
boot
> CD, or some ideas on how to boot from the save tape. The other 
> possibility is to get a down-level license for V4R3 for the new 
> machine so the system
on
> the disks is usable.  The ultimate goal is to get a working machine at 
> either V4R3 or V4R4.
>
> Any ideas?
>
> Peter Dow
> Dow Software Services, Inc.
> 909 793-9050 voice
> 909 793-4480 fax
> 951 522-3214 cell
>
>
>
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