Re: DB and App Agnosticism on the iSeries (thinkingabout:Questionabout UDB on iSeries)

My comment about "upgrade extortion" was actually referring to a
situation when we had a  hardware upgrade -- we didn't change the
software tier, or the number of users, or even the interactive CPW,
but were nonetheless required to pay a substantial (mid 4 figures) fee
to receive a license key for the new machine.

I still think it was not ethical.

On Thu, 02 Dec 2004 05:27:38 -0600, Vernon Hamberg <vhamberg@xxxxxxxxxxx> wrote:
> A different point of view, perhaps, from your understandable position:
> 
> Sounds as if some companies are extreme in this, hence the comments here
> and in other posts on this list. However, there is effort associated with
> verifying that a product works on a new release of the OS. I worked for an
> ISV who charged an annual maintenance fee. It would get you phone support,
> upgrades at no additional cost, esp. when IBM changed the OS. Now if the
> product is stable and you find you don't need support for the time, you
> could go off maintenance and support. But if you need to ask a question or
> something breaks because of whatever reason, expect to pay a re-up charge.
> 
> But if you are paying for maintenance and support AND are charged for
> OS-related upgrades, I think you're getting gouged a little, at least.
> 
> Vern
> 
> 
> 
> At 12:22 PM 12/1/2004, you wrote:
> <snip>
> 
> > > An excellent example of this is "upgrade extortion"  that has become
> > > rampant in the iSeries world.  It is in my opinion unethical to
> > > require additional charges when the machine changes and no additional
> > > function is delivered, but they do it anyway.  The "company" sees an
> > > opportunity to move money from our pockets to theirs.  The agents of
> > > the company who implement and enforce these policies are behaving
> > > unethically.
> >
> >And in the zSeries world. I think it even applies in the xSeries
> >(Wintel) world as well for businesses.
> 
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-- 
Tom Jedrzejewicz
tomjedrz@xxxxxxxxx