RE: DB and App Agnosticism on the iSeries (thinkingabout:Questionabout UDB on iSeries) -- MIDRANGE-L

A different point of view, perhaps, from your understandable position:

Sounds as if some companies are extreme in this, hence the comments here and in other posts on this list. However, there is effort associated with verifying that a product works on a new release of the OS. I worked for an ISV who charged an annual maintenance fee. It would get you phone support, upgrades at no additional cost, esp. when IBM changed the OS. Now if the product is stable and you find you don't need support for the time, you could go off maintenance and support. But if you need to ask a question or something breaks because of whatever reason, expect to pay a re-up charge.

But if you are paying for maintenance and support AND are charged for OS-related upgrades, I think you're getting gouged a little, at least.

Vern

At 12:22 PM 12/1/2004, you wrote:
<snip>

> An excellent example of this is "upgrade extortion"  that has become
> rampant in the iSeries world.  It is in my opinion unethical to
> require additional charges when the machine changes and no additional
> function is delivered, but they do it anyway.  The "company" sees an
> opportunity to move money from our pockets to theirs.  The agents of
> the company who implement and enforce these policies are behaving
> unethically.

And in the zSeries world. I think it even applies in the xSeries
(Wintel) world as well for businesses.

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