RE: Info Center TOC and Firefox?

["Dan Bale" <dbale@xxxxxxxxxxxxx>]

It *is* Dan.  <g>

Makes you pine for the good ole' days of reams of paper manuals?

I know this may "pane" you, but you may have to suffer with using IE to use
InfoCenter for the time being.  Some people have reported that the earlier
plug-in solved whatever problems they were having with InfoCenter, others,
myself included, got no relief from it.

I'm not sure what you mean by "installing the Hardware Information Center",
since I don't do hardware stuff, but I seem to recall that with the
"regular" InfoCenter cd-rom install, the links don't work from there; the
links only work when you're using InfoCenter online.

hth,
db

> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx / Cox, Joe
> Sent: Thursday, September 30, 2004 3:28 PM
>
> Does anybody know what the resolution for this issue with InfoCenter is?
>
> While planning for a server upgrade tomorrow, InfoCenter navigation
> stopped working.  If I access InfoCenter over the web I get a runtime
> error on every page and no navigation pane.  If I access it from the CD
> I get the navigation pane but none of the links work.
>
> It seems to have stopped working after installing the Hardware
> Information Center which is the replacement for the hardware manuals.
> The Hardware information Center itself was so full of broken links I
> gave up on it right away.  It could be the same problem.
>
> I know I'm venting to the wrong crowd but we don't pay the kind of money
> we do for a robust computing environment only to have it break because
> of a two bit piece of PC software.  What a waste of time, at the wrong
> time, addressing a browser issue.
>
> I've downloaded the java plugin.exe that Dan, or is it Dale, referenced
> but am unsure how to uninstall the current plug-in or if it solved the
> problem.  Can anyone provide some guidance?
>
> Lastly if anyone from the infocenter team is listening, I am waiting for
> a support line return call.
>
> Joe Cox
> joecox@xxxxxxxxxxx