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Thanks Dan & Rob. I am using IE and neither the web nor the CD work. Fortunately I printed out most of what I need and the V5R2 InfoCenter still works from another PC. And I can get to any of the PDF's. I was just trying to do the last bits of homework and follow the checklists. The Hardware Information Center is a CD that comes with a new i5 server instead of a printed hardware manual. I've got some help installing the server so I think we've got everything covered. It would just be nice to have all the resources available that IBM says to use. Joe Cox -----Original Message----- From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Dan Bale Sent: Thursday, September 30, 2004 2:12 PM To: Midrange Systems Technical Discussion Subject: RE: Info Center TOC and Firefox? It *is* Dan. <g> Makes you pine for the good ole' days of reams of paper manuals? I know this may "pane" you, but you may have to suffer with using IE to use InfoCenter for the time being. Some people have reported that the earlier plug-in solved whatever problems they were having with InfoCenter, others, myself included, got no relief from it. I'm not sure what you mean by "installing the Hardware Information Center", since I don't do hardware stuff, but I seem to recall that with the "regular" InfoCenter cd-rom install, the links don't work from there; the links only work when you're using InfoCenter online. hth, db > -----Original Message----- > From: midrange-l-bounces@xxxxxxxxxxxx / Cox, Joe > Sent: Thursday, September 30, 2004 3:28 PM > > Does anybody know what the resolution for this issue with InfoCenter is? > > While planning for a server upgrade tomorrow, InfoCenter navigation > stopped working. If I access InfoCenter over the web I get a runtime > error on every page and no navigation pane. If I access it from the CD > I get the navigation pane but none of the links work. > > It seems to have stopped working after installing the Hardware > Information Center which is the replacement for the hardware manuals. > The Hardware information Center itself was so full of broken links I > gave up on it right away. It could be the same problem. > > I know I'm venting to the wrong crowd but we don't pay the kind of money > we do for a robust computing environment only to have it break because > of a two bit piece of PC software. What a waste of time, at the wrong > time, addressing a browser issue. > > I've downloaded the java plugin.exe that Dan, or is it Dale, referenced > but am unsure how to uninstall the current plug-in or if it solved the > problem. Can anyone provide some guidance? > > Lastly if anyone from the infocenter team is listening, I am waiting for > a support line return call. > > Joe Cox > joecox@xxxxxxxxxxx
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