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HW Maint is 24x7 and is sold seperately from SW Maint/Support
SW  Maint and SW Support  are now REQUIRED to be sold together
Standard SW Support is 8x5 (or whatever is close to that) and for a Fee 
you can get it 24x7
 
_____________________
Kirk Goins CCNA
Systems Engineer, Manage Inc.
IBM Certified iSeries Solutions Expert
IBM Certified iSeries e-Business Infrastructure
IBM Certified Designing IBM e-business Solutions 
Office 503-353-1721 x106 Cell 503-577-9519
kirkg@xxxxxxxxxxxxx      www.manageinc.com

There are 10 types of people in the world:
Those that understand binary, and those that don't.



rob@xxxxxxxxx 
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09/22/2004 07:15 AM
Please respond to
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cc

Subject
RE: LIC just went WAY up in disk size...prtdskinf "attached"






I am not so sure there is.  Isn't Support Line thrown in as part of IBM 
maintenance now?  (Provided you have IBM maintenance.)




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