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I am not so sure there is. Isn't Support Line thrown in as part of IBM maintenance now? (Provided you have IBM maintenance.) Rob Berendt -- Group Dekko Services, LLC Dept 01.073 PO Box 2000 Dock 108 6928N 400E Kendallville, IN 46755 http://www.dekko.com Glenn Ericson <Glenn-Ericson@xxxxxxx> Sent by: midrange-l-bounces@xxxxxxxxxxxx 09/21/2004 08:07 AM Please respond to Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx> To Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>, Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx> cc Fax to Subject RE: LIC just went WAY up in disk size...prtdskinf "attached" Rob I think there is a level of coverage below 24/7 option At 08:40 AM 9/21/2004, rob@xxxxxxxxx wrote: >Whaddya mean support line is no longer 24x7? I called them at >800-IBM-SERV just this last Saturday night, late, and talked to the person >who had come onsite to observe the installation of our first 520 (as one >of the first they wanted to see if it really was customer installable). > >Rob Berendt >-- >Group Dekko Services, LLC >Dept 01.073 >PO Box 2000 >Dock 108 >6928N 400E >Kendallville, IN 46755 >http://www.dekko.com > >-- >This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list >To post a message email: MIDRANGE-L@xxxxxxxxxxxx >To subscribe, unsubscribe, or change list options, >visit: http://lists.midrange.com/mailman/listinfo/midrange-l >or email: MIDRANGE-L-request@xxxxxxxxxxxx >Before posting, please take a moment to review the archives >at http://archive.midrange.com/midrange-l. -- This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/midrange-l or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l.
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