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  1.  Home
  2. MIDRANGE-L
  3. August 2004

RE: Any MAIL MANager (Generic Software Inc.) users out there?

> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx / Chuck Lewis
> Sent: Tuesday, August 10, 2004 4:01 PM
>
> They merged some time ago and I haven't had any trouble with their Tech
> Support. We use their spool file save application.
>
> Chuck

Final resolution:  It was our fault.

Our shop had changed the QCRTAUT from *CHANGE to *USE awhile back, hence the
issues that caused our problem with MAIL MANager.  When creating a user
profile, our admin normally manually changes the authority on the new user
message queue to *CHANGE, but in this case, forgot.

Generic, now Wright, was very prompt & courteous with their support.

Thanks to all who responded!

db

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