RE: BIG Problems for IBM Support !

["Ingvaldson, Scott" <SIngvaldson@xxxxxxxxxxxx>]

I checked with two people at SL and neither one had heard anything about a
fire.  

FWIW there used to be four contractors allowed at SL, Keane, CTG, AIC and
ManPower.  (Keane did want to be in charge, but they never AFAIK were.)  Of
the people I know, all but one has gone to work for IBM directly now.
Support used to be split between Rochester and Atlanta, but they shut down
Atlanta a few years back.  Now you get Roch. unless you need a developer.

Regards,

Scott Ingvaldson
AS/400 System Administrator
GuideOne Insurance Group

-----Original Message-----
date: Fri, 16 Jan 2004 08:50:11 -0500
from: "Chuck Lewis" <clewis@xxxxxxxxxx>
subject: BIG Problems for IBM Support !

Check THIS out (got this from a friend just now that is a former IBM'er and
now at a local company !

 

"Around 7:30 this morning my boss came over and was telling me they couldn't
get hold of IBM support.  They were even calling IBM locals reps trying to
get help. I asked my boss why they couldn't get hold of IBM Support and he
told me when you dial IBM 1800# that it would ring 2 times then you get a
dial tone LOL.  Will about 8am this morning they finally got hold of IBM
Support and was told that their building was on FIRE!! and that all
communications to the support line was off.   Sounds like IBM has a good

D/R solution LMAO.   So we are still down with no support from IBM.  I

would like to find out where this building was that's on fire.  I was told
that most of support was moved to a different country.  If so maybe they
might move it back here to the United States."

 

Chuck

   
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