Service Director -- MIDRANGE-L

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Subject: Service Director
From: "Condon, Mike" <M1C@xxxxxxxxxxxxxxxxx>
Date: Tue, 9 Dec 2003 11:45:04 -0600
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We are in the process of upgrading some machines (finally) from V4R4-5 to
V5Rx.
What is Service Director in V5Rx? Is it a separate purchased licensed
program?
And what is now the process/sw that "phones home" when there is a hardware,
etc. issue?

Thanks in advance.

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