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Jeff Bull:

>"Please buy our iSeries servers, but 
>upgrade it every couple of years, or 
>else you can get stuffed".

These days I think this attitude is state of the industry.  If you want to
keep current on many of the proprietary vendor operating systems & hardware
combinations (OS/400, Microsoft, the Unixes...) your hardware is going to
become somewhat obsolete, or limited in functionality within four to five
years (or so).  And of course the big money is in keeping customers on the
upgrade path, not supporting legacies.

With that said, I do think that providing information back through V4R1
(1997?) is pretty good.  If you're hanging onto a system much longer than
that I agree that it would be nice for the manufacturer to provided a
documentation archive.  I personally think that the system owner might view
the documentation as a critical resource, and plan on keeping it under
strict control (and creating backups).

-Jim

James P. Damato
Manager - Technical Administration
Dollar General Corporation
<mailto:jdamato@xxxxxxxxxxxxxxxxx>


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