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Jeff Bull: >"Please buy our iSeries servers, but >upgrade it every couple of years, or >else you can get stuffed". These days I think this attitude is state of the industry. If you want to keep current on many of the proprietary vendor operating systems & hardware combinations (OS/400, Microsoft, the Unixes...) your hardware is going to become somewhat obsolete, or limited in functionality within four to five years (or so). And of course the big money is in keeping customers on the upgrade path, not supporting legacies. With that said, I do think that providing information back through V4R1 (1997?) is pretty good. If you're hanging onto a system much longer than that I agree that it would be nice for the manufacturer to provided a documentation archive. I personally think that the system owner might view the documentation as a critical resource, and plan on keeping it under strict control (and creating backups). -Jim James P. Damato Manager - Technical Administration Dollar General Corporation <mailto:jdamato@xxxxxxxxxxxxxxxxx>
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