Re: Rather aggravating EDI/FTP question

[Mike.Crump@xxxxxxxxxxxxxxxx]

Mark,

I do appreciate the rant.  In this case I'm the customer but just as 
frustrated as you....

<rant>
Despite being the customer we've dealt with:

1.)  This is how everyone else does it
2.)  This is our standard
3.)  The AS/400 doesn't do it right
4.)  This is how everyone else programs it....

And effectively our management and customers have expected us to do it. 
Which if it is indeed true I don't have a problem doing.  But if it 
isn't....well I'm going to be one of those customers you might not like. 
In the long run I want to understand what is normally expected because our 
vendor is telling everyone else we changed (not bloody likely) and that it 
is not standard (which I'd love to gain an understanding on).....

Regardless, I feel your pain....I'm the little fish and the vendor is the 
big guy............
</rant>


Michael Crump
Saint-Gobain Containers
1509 S. Macedonia Ave.
Muncie, IN  47302
(765)741-7696
(765)741-7012 f
(800)428-8642

"The only thing necessary for the triumph of evil is for good men to do 
nothing."  Edmond Burke









MWalter@xxxxxxxxxxxxxxx
08/14/2003 10:01 AM
Please respond to Midrange Systems Technical Discussion

 
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        Subject:        Re: Rather aggravating EDI/FTP question


<rant>
Huh, the big fish makes the rules. We have to bend to 'NON-STANDARD' EDI
standards all the time. We change nothing on documents that we've been
sending for years, and all of the sudden, WHAM, the invoice gets rejected.
And guess what, because the Customer's Always Right, we buckle and fix it.
Until EDI standards are enforced by a third party, the more powerful of 
the
two partners are gonna continue making their own rules and there isn't
anything we little fish can do about it.
</rant>

Thanks,

Mark

Mark D. Walter
Senior Programmer/Analyst
CCX, Inc.
mwalter@xxxxxxxxxx
http://www.ccxinc.com