Re: Spool files stuck in PRT status. -- MIDRANGE-L

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Hi Mike,

PRT status means that all pages in a spool file have been successfully
passed from the IBM server into the physical printer. The printer has not
yet confirmed that successful printing of the last page has occurred.

Quite often this type of problem has to do with the configuration of the
printer itself or the software revision running inside the printer.

HTH

Best Regards,

/Paul
--
Paul Tykodi
National Product Manager
Print4sight Inc.

p: 603-431-0606 x115
f: 603-436-6432
E-mail: p.tykodi@xxxxxxxxxxxxxxx
www.print4sight.com

>-----Original Message-----
>From: midrange-l-bounces@xxxxxxxxxxxx
>[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Smith Mike
>Sent: Tuesday, July 01, 2003 11:01 AM
>To: midrange-l@xxxxxxxxxxxx
>Subject: Spool files stuck in PRT status.
>
>
>We are having a number of reports this morning getting stuck in a 'PRT'
>status.  All but 1 of the reports have actually printed.
>This is an InfoPrint 40 printer.  Any idea what might be causing this
>and how to correct?
>
>Mike

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