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I don't supposed they retained their old keys?

Rob Berendt
-- 
"They that can give up essential liberty to obtain a little temporary 
safety deserve neither liberty nor safety." 
Benjamin Franklin 




"Carl Galgano" <cgalgano2@xxxxxxxxxxxxxxxxx>
Sent by: midrange-l-bounces@xxxxxxxxxxxx
04/29/2003 08:52 AM
Please respond to Midrange Systems Technical Discussion
 
        To:     "Midrange List" <MIDRANGE-L@xxxxxxxxxxxx>
        cc: 
        Fax to: 
        Subject:        Getting lic keys for 4.5


I have a client that has a box at 5.1.  The box has been upgraded under
software subscription from 3.7, 4.2, 4.4, 4.5 and finally 5.1.  For a
business reason that is not relevant, they would like to put this box back
to version 4.5.  I was surprised to find out from IBM yesterday that they
would not issue a key for the OS, nor the 3 lic programs that are on the
box.  They said that even though the box WAS under software subscription,
that they can not move this box backwards and get a key.  I also talked to 
a
business partner about the same and they confirmed IBMs position on this.
To me it seems rather stupid that if the box WAS under software sub, and 
had
previously been at this OS level, that I should be able to return.  Anyone
have any ideas as to how to get around this?
cjg

Carl J. Galgano
EDI Consulting Services, Inc.
550 Kennesaw Avenue, Suite 800
Marietta, GA  30060
(770) 422-2995 - voice
(419) 730-8212 - fax
mailto:cgalgano@xxxxxxxxxxxxxxxxx
http://www.ediconsulting.com
AS400 EDI, Networking, E-Commerce and Communications Consulting and
Implementation 
http://www.icecreamovernight.com
Premium Ice Cream Brands shipped Overnight

"You ain't gonna learn what you don't want to know" - rw


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