Re: Laser printers

["Adam Lang" <aalang@xxxxxxxxxxxxxxxxxxxx>]

Yeah, and we were paying extra for 24/7 support since our production print
runs at night.  We needed to upgrade our printer and we went with Canon.  We
had a problem once because a roller broke.  They were there WITH the part in
2 hours.

We got two 105 ppm Canon printers for the price of one IP85 from IBM over a
3 year period.  IP75 is like .07 cents a click and Canon is about .03. Plus
Canon offered no interest on three year leases.  PLUS for IP85 you have to
pay several thousand dollars to be able to print Postcript and PCL.

It was utterly ridiculous.

----- Original Message -----
From: "Jeff Crosby" <jlcrosby@xxxxxxxxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Thursday, March 20, 2003 2:52 PM
Subject: Re: Laser printers


> Adam Lang wrote:
>
> > Our company won't buy IBM printers anymore.  Granted they were for
> > production, but we have had issues with them breaking down quickly.
3130
> > and an IP 40.  Not to mention onsite printer service in our area is
abysmal.
>
> We have 2 Infoprint 21s.  In general, they're fine.  But when one does
> have a problem, it's _always_ the next day before IBM gets here.  And
> then they usually have to order some part which then takes another day.
>   Complaining about response time is like talking to a brick wall.  So
> in the future we'll go back to HP.
>
> And the IBM guy that comes in is such a pleasant fellow . . .
>