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  3. March 2003

Re: Laser printers

Adam Lang wrote:

Our company won't buy IBM printers anymore.  Granted they were for
production, but we have had issues with them breaking down quickly.  3130
and an IP 40.  Not to mention onsite printer service in our area is abysmal.

We have 2 Infoprint 21s. In general, they're fine. But when one does have a problem, it's _always_ the next day before IBM gets here. And then they usually have to order some part which then takes another day. Complaining about response time is like talking to a brick wall. So in the future we'll go back to HP.

And the IBM guy that comes in is such a pleasant fellow . . .

--
Jeff Crosby
Dilgard Frozen Foods, Inc.
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531

The opinions expressed are my own and not necessarily
the opinion of my company.  Unless I say so.




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