Re: Display device error

["Paul Nelson" <pnelson@xxxxxxxxxx>]

Is the user actively pounding away, or are they letting the device sit for a
period of time when they notice the disconnect? Does this happen to all the
users, or just a few? Have the wiring checked for a source of electrical
noise and for solid continuity. Sometimes a new source of interference is
placed too close too your network wiring, be it a welder or a paper
shredder.

Once you understand what the users are doing, and when you know that your
network is good, check your TCP/IP time out values.

Paul Nelson
Arbor Solutions, Inc.
708-670-6978 Cell
708-923-7354 Home
pnelson@xxxxxxxxxx

----- Original Message -----
From: "Dave Snyder" <dsnyder@xxxxxxxxxx>
To: <midrange-l@xxxxxxxxxxxx>
Sent: Thursday, February 27, 2003 1:48 PM
Subject: Display device error


What type of things would cause this error? It is happening to us more and
more. The symptoms are that the user is working and the session just kicks
out. Any special parameters that I should look at?
Dave

 Message ID . . . . . . :   CPF5140       Severity . . . . . . . :   70
 Message type . . . . . :   Information
 Date sent  . . . . . . :   02/27/03      Time sent  . . . . . . :
13:28:09

 Message . . . . :   Session stopped by a request from device QPADEV002Z.
 Cause . . . . . :   The request shutdown was caused by either the user
turning
   the power off, by a device error, or the ASCII controller inactivity
timer
   expired.
 Recovery  . . . :   Close the files and vary the device off (VRYCFG
command).
   If the problem occurs again, enter the ANZPRB command to run problem
   analysis.





_______________________________________________
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.