Re: V5R1M0 9406-270 (Failed 9Gig Raided disk)

Could be the backplane as well.
I had this type of error on some early 170s where either the first
or the last slot in the array showed failing disk drives ...
until they mounted a metal "stiffening profile" onto the backplane-board.
Did you try another slot, though ?

BTW:  Happy New Year !

Regards from Germany, Philipp Rusch

Justin Haase schrieb:

> I'd put my money on the new disk itself, considering the other ones are
> still working OK.
>
> jch
>
> -----Original Message-----
> From: Oludare [mailto:oludare@ix.netcom.com]
> Sent: Tuesday, December 31, 2002 8:47 PM
> To: midrange-l@midrange.com
> Subject: Re: V5R1M0 9406-270 (Failed 9Gig Raided disk)
>
> Sorry guys,  I have missed the postings cause the family here is getting all
> my attention.
> Yes, I agree with you guys there is likely a problem from the factory.  I
> think it is with the disk controller
> since the replacement disk is not registering after removing the "Failed"
> disk.  I will definitely let you guys
> know how I get it all resolved.
>
> Dare
>
> ----- Original Message -----
> From: "Justin Haase" <JHaase@jackhenry.com>
> To: <midrange-l@midrange.com>
> Sent: Tuesday, December 31, 2002 11:17 AM
> Subject: RE: V5R1M0 9406-270 (Failed 9Gig Raided disk)
>
> > Like I said, I think it depends if it was busted when the machine came in.
> >
> > I can't believe that IBM would charge to fix a CIF if it was broken when
> it
> > showed up.
> >
> > The $500 is from the minimum 2 hour CE charge at around $250 an hour
> (think
> > it's $227 or some strange number like that)
> >
> > jch
> >
> > -----Original Message-----
> > From: Dan [mailto:dbcemid@yahoo.com]
> > Sent: Tuesday, December 31, 2002 10:16 AM
> > To: midrange-l@midrange.com
> > Subject: RE: V5R1M0 9406-270 (Failed 9Gig Raided disk)
> >
> >
> > Sorry for the confusion, Dare.  My comment was that I have on-site
> > service with my Compaq; if something goes wrong, Compaq sends a service
> > person to my location and fixes the problem.  This has been my
> > (somewhat recent) past experience with IBM Service too.
> >
> > Based on your experience thus far, this hardly seems "user serviceable"
> > to me.  Your past posts on this list have indicated to me that you're
> > technically saavy enough to deal with a host of issues.  That you are
> > struggling with this one, what does that portend for other AS/400
> > sys-admins whose major hardware interface reponsibilities are dealing
> > with backup tapes?
> >
> > Don't get me wrong.  I'm all for user serviceable as long as the
> > directions are clear and concise and the "user" is fairly well
> > protected from creating more problems.  Swapping disk drives seems to
> > potentially delve into the danger zone.
> >
> > Again, I ask:  Is this type of "IBM service" new?  $500 to have a CE
> > replace a defective drive on a new system covered by a warranty?
> >
> > - Dan
> >
> > --- Justin Haase <JHaase@jackhenry.com> wrote:
> > > Well then.  Sounds like it's time to skip the mailing list and the
> > > IBM .pdf
> > > docs and call 800.IBM.SERV.
> > >
> > > Unless the machine came from the factory with a failed disk (which is
> > > sort
> > > of what it sounds like), then they should do that one for free.
> > > Otherwise,
> > > be prepared to cough up around $500 to have a CE do it for you.
> > >
> > > If you're wanting to try the factory defect route, call IGF
> > > beforehand, see
> > > if they can route the call for you.
> > >
> > > jch
> >
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