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Neil, I cannot contradict your statement about maintenance in the field, however, IMHO IBM's action is not a solution to the problem. They have dropped SOFTWARE support for a drive with HARDWARE problems. Maintenance is still supported so they haven't helped themselves at all. You may be right about the replacement option but I never saw it and clearly those deals must be gone as the 6383 is also no longer available. As for dropping sales of it, no problem - the 16G unit WAS an obvious replacement. However there have been many (dozens?) of QIC drives dropped from marketing but this is the *ONLY one that I am aware of that has been dropped from the list of supported drives. neilp@dpslink.com wrote:
The 6385 has been trouble since it was first introduced. Tried to be too backward compatible and it bit them in the ***. VERY high replacement record out in the field for the 6385, so I guess they decided it was best to dump it. It may have been unfairly criticized in some cases because as it was so backward compatible and could write QIC120 tapes, a lot of customers apparently continued to use older tapes on a regular basis, which were very abrasive to the newer tape heads. IBM annouced it's withdrawal from marketing sometime in 2000 I believe, and it was stated over a year ago that it would no be supported following V5R1. There were special upgrade deals announced last year to replace the 6385 with a newer QIC model (probably the 6383) but I don't know if they are still in place. ...Neil
-- Larry Bolhuis | IBM Certified Solutions Expert Vice President | iSeries Technology V5 R1 Arbor Solutions, Inc. | e-business for AS/400 V4 R2 (616) 451-2500 | IBM Certified Specialist AS/400 (616) 451-2571 -fax | RPG IV Developer lbolhuis@arbsol.com | System Administrator for OS/400 V4 R4 www.arbsol.com | Professional Network Administrator | Network/Multiple Systems | Client Access
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