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There's a third option - online ordering at the Boulder fulfilment center.
This does require some kind of support contract. I used to great advantage
at another company.

Vern

At 07:43 AM 11/22/02 -0500, you wrote:
Andy:
Actually I don't think you need anything.  I do not have software
subscription NOR hardware maint.  I believe on iPTF, you can order the
CUME release and there is a check (could be under advanced options),
that allows you to have the CDs shipped to you.  I believe this is also
the case if you order the CUME PTF via ECS.
cjg

Carl J. Galgano

Steve,

I don't think that a support-line contract is the trigger for PTF
ordering.  If you're on hardware maintenance and/or software
subscription, you should be able to do this.  Sorry not to be more
specific, but I'm reasonably sure that support-line is not a
requirement.

Regards,
Andy Nolen-Parkhouse


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