What Do You Think?

["Anne Lucas" <alucas@xxxxxxxxxx>]

Bill, there are problem a number of reasons this "fell through cracks" ....
I don't believe it was intentional.

Who did you talk with?

************
Have a great day! and .... Enthusiasm is like a ripple in the water... It
spreads!
Anne C. Lucas, Project Exec for iSeries Customer Relationships, IBM eServer
iSeries Marketing
205/823-4831  T/L 537-9968,   800/223-3907 Pager eFax 1-501-325-2182
Admin Assist:   Alice Sebastiano Telephone:  (914) 642-4109, tie line
224-4109 Fax:  (914) 642-6976, tie line 224-6976



----- Forwarded by Anne Lucas/Birmingham/IBM on 11/14/2002 12:35 PM -----

                      jpcarr@tredegar.c
                      om                       To:       Anne 
Lucas/Birmingham/IBM@IBMUS
                                               cc:
                      11/14/2002 10:53         Subject:  What Do You Think?
                      AM







                    "Bill"

                    <billzbubb@subdimen        To:
<midrange-l@midrange.com>
                    sion.com>                  cc:

                    Sent by:                   Subject:     What Do You
Think?
                    midrange-l-admin@mi

                    drange.com



                    11/14/2002 10:45 AM

                    Please respond to

                    midrange-l






I followed up a previous call to IBM trying to get V5R2 since I hadn't
heard back from them.  I got someone quite knowledgeable this time and he
replied that the reason I probably hadn't gotten any response to my order
yet was because they didn't have our machine's serial number listed as
having software subscription.  After much calling around to the BP I
purchased the upgrade and SS through, I found out that it just hadn't been
filed with IBM when we paid our invoice.

The cynical part of me is tending towards "They kept the money without
filing the SS hoping I'd never find out".  The other part of me thinks it
was just an innocent oversight.  What do you think?

Bill
--

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