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I followed up a previous call to IBM trying to get V5R2 since I hadn't heard 
back from them.  I got someone quite knowledgeable this time and he replied 
that the reason I probably hadn't gotten any response to my order yet was 
because they didn't have our machine's serial number listed as having software 
subscription.  After much calling around to the BP I purchased the upgrade and 
SS through, I found out that it just hadn't been filed with IBM when we paid 
our invoice.

The cynical part of me is tending towards "They kept the money without filing 
the SS hoping I'd never find out".  The other part of me thinks it was just an 
innocent oversight.  What do you think?

Bill
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