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I don't think a call to IBM would have solved your problem. This sounds
like an application problem, not a hardware problem. The AS/400
(iSeries) rarely has problems caused by power outages, but applications
running on the system can be a different matter.

Sounds like a transaction was partially completed when the power loss
occured. The result being that some files were updated, whilst others
were not.

When a power loss occures the system can do its best to write data in
memory (ie. updated files) to disk, but if the file did not get written
to because the program was interupted by a power loss, then the data
will never reach the database.

There are various options open to you:

1. Approach the people who created the application.
2. Resort to back-up and rekey all the data for the last 2 days (might
not be practical)
3. Manually patch the missing data into the files.

If this is a frequent occurence I would consider:

1. A UPS
2. Journalling and commitment control.

Syd Nicholson


Marco Facchinetti wrote:

Hi list, I've got a problem:

few days ago a customer got a power loss and the pannel was
showing a src code, they called Ibm and they said IPL
again, everytingh ok.
Two days later the same again but no one notice about the
src number and they just ipl without calling Ibm.
Now we got some files with missing data (not updated) and
the paper evidence that the transactions was completed.

I took a closer look of the log in the IPL period and I
found a CPI091D with errore code 9 and a sequence of
CPF3124 with files name and last record number (Sorry no
english text for the messages).

About the data i'm really worried since they didn't stop
working (already 2 days).

So I got some questions:

the controller (a 2470) got cache memory and it's supposed
to handle corectly a power loss. right?

Is it possible to rescue the second SRC, I mean does the
system record it somewhere?

About the CPF3124 what's the purpose of the "last record
number"? All of the files are keyed so.....

TIA

Marco


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