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  3. August 2002

Raid problems

A customer of mine has those BCC drives that were talked about a couple of 
months ago.  One of them failed and the raid set showed
UNPROTECTED.

BCC sends new drive overnight (they wouldn't replace same day like IBM would).  
They send Decision Data to replace it.  EXCEPT, we
have tons of damaged objects.  How can objects get damaged if the disks are 
protected by RAID.

Customer called IBM support to talk about this and they say occasionally 
damaged objects can happen, even with Raid.

Has anyone else experienced this?

P.S. My customer may chime in here as he wanted the URL on how to join this 
list.

_________________
Art Tostaine, Jr.
CCA, Inc.
Jackson, NJ 08527

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