Re: Answered QSYSOPR messages show as unanswered

["Eric Graeb" <eric_graeb@xxxxxxxxxxxxxxx>]

If you go into the message details (F1 on the message) are the messages
still unanswered?  If yes I would then press F9 and get the exact job to see
if there were spool files produced by this message.  If no spool files are
present then this is a different message then the programmer thought he
answered (unless of course he deleted the printouts already).

Eric Graeb
AS/400 Administrator
King Optical Group Inc.
----- Original Message -----
From: "Burns, Bryan" <burnsbm@Echoincorporated.com>
To: <midrange-l@midrange.com>
Sent: Wednesday, May 15, 2002 1:14 PM
Subject: RE: Answered QSYSOPR messages show as unanswered


> The following messages still show in QSYSOPR msgq as unanswered although
> they were all answered with a D by the user (programmer) three hours ago:
>
> Decimal-data error occurred (C G D F).
>   Reply . . .
> Decimal-data error occurred (C G D F).
>   Reply . . .
> CEE9901 received by EQ120C at 7900. (C D I R)
>   Reply . . .
> CEE9901 received by EQ120C at 7900. (C D I R)
>   Reply . . .
> MCH1202 received by EQ120C at 7800. (C D I R)
>   Reply . . .
> CEE9901 received by EQ120C at 7900. (C D I R)
>
> Are the messages still showing as unanswered in QSYSOPR msgq because the
> programmer dumped the job?  And anytime this happens
> I am going to have messages that look like they need answers?
>
>
> -----Original Message-----
> From: Mike.Crump@saint-gobain.com [mailto:Mike.Crump@saint-gobain.com]
> Sent: Wednesday, May 15, 2002 12:18 PM
> To: midrange-l@midrange.com
> Subject: RE: Answered QSYSOPR messages show as unanswered
>
>
>
> Bryan,
>
> One question is, have you checked the QHST log to make sure it does not
> disply an unanswered message?
>
> My experience has been that the only messages that get left out there are
> ones from a job that was cancelled.  QHST should show two messages for
each
> message requiring a response - once initially and once again when the
> message is replied to.  To my knowledge there is no way to actually
> associate the two messages together except for their text and originating
> job.  Is it possible that the job is issuing the same message more than
> once?  If you find responses with a 'R' this can be very typical.
> Therefore you would have to check QHST for all occurences within a
> timeframe and then determine if a answer was really unanswered.
>
> Found 213102; expected 213099 on device TAP05. (C I INZ R)
>
> Found 213102; expected 213099 on device TAP05. (C I INZ R)
> C
>
> Michael Crump
> Saint-Gobain Containers
> 1509 S. Macedonia Ave.
> Muncie, IN  47302
> (765)741-7696
> (765)741-7012 f
> (800)428-8642
>
> mailto:mike.crump@saint-gobain.com
>
>
>
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