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  3. April 2002

RE: Service and Support - Part II

> From: Dan Bale
>
> Sounds like things are starting to look rosy for you again, Joe!
> Glad to hear you're getting results.  One thing you didn't
> mention, were you able to go month-to-month on the maintenance
> agreement?  Or do you have to go a year at a time?

Rosy isn't the word, yet, Dan.  Wait until the billing gets sorted out for
me to go that far.  As to the length of the agreement, I think it's giong to
be a one-year agreement paid month-to-month that I'll cancel when I get the
new machine.  If that's indeed the case, I'll simply do that for each leased
machine.

Joe

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