Re: Suddenly I'm a hardware guy? shhheeessshhhhh. -- MIDRANGE-L

It's been awhile, but I remember sometimes getting by with ordering a few
MFs through ECS, even though we didn't have a hardware maintenance
contract. But I'd eventually get a slap-on-the-hand call from IBM. What's
confusing is that you get any of the MFs needed when you use the 'Order
fixes' method (to Boulder). I mean, they put in everything, regardless of
hardware maintenance status. The rules are not consistent - surprise!

And, of course, CUMs have both SFs and MFs.

At 10:34 PM 3/2/02 +0000, you wrote:
>--
>[ Picked text/plain from multipart/alternative ]
>Everything is much clearer now. Thanks.
>
>Its these MF....... PTFs that are causing my confusion.
>
>Syd Nicholson
>
>
>
>Neil Palmer wrote:
>
> >PTF entitlement has nothing to do with software subscription.  If you
> >purchased LPP's you are entitled to PTF's.
> >In Canada at least the MFxxxxx PTF's are dependent on having the system
> >under warranty or an IBM Hardware Maintenance agreement.
> >If you had 3rd party maintenance then it was up to them to obtain MFxxxxx
> >PTF's (which IBM considers to be "hardware" fixes).
> >
> >...Neil
> >
> >
> >
> >
> >
> >Dr Syd Nicholson <sydnic@ccs400.com>
> >Sent by: midrange-l-admin@midrange.com
> >2002/03/02 12:45
> >Please respond to midrange-l
> >
> >
> >        To:     midrange-l@midrange.com
> >        cc:
> >        Subject:        Re: Suddenly I'm a hardware guy?  shhheeessshhhhh.
> >
> >
> >Please correct me if I am wrong, but it is my understanding that iSeries
> >PTFs are only available to those who have a software subscription. If
> >you do not have software subscription your are not entitled to PTFs.
> >
> >V4R5 is a current release. PTFs are available.
> >V4R3 is dead/no longer supported. It may be difficult to obtain PTFs for
> >this release.
> >
> >I use the ECS modem to request/download PTFs. The command SNDPTFORD, or
> >alternately, GO PTF then option 6, is used to order PTFs by this method.
> >Your ECS dial up info needs to be configured correctly with telephone
> >numbers, etc. Your local IBM business partner should be able to provide
> >you with the correct configuration information.
> >
> >To use SNDPTFORD, your system needs to be registered at the IBM support
> >site. Your IBM business partner should be able to set this up for you.
> >
> >Syd Nicholson
> >Castlehill Computer Services Ltd.
> >sydnic@ccs400.com
> >
> >
> >Booth Martin wrote:
> >
> >>Where/how does one learn to get and apply PTFs and upgrades?  one machine
> >>
> >is
> >
> >>a 150 at V4R3, the other is a 270 at V4R5.
> >>
> >>Please don't just answer "read the friendly manuals".  I spent yesterday
> >>afternoon on the phone, on the IBM web sites, and in the bookshelves. IBM
> >>s help phone lines said  "as400services.ibm.com"  but thats a 404.
> >>
> >>I tried Ops Navigator but that wasn't useful either.
> >>
> >
> >
> >_______________________________________________
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>
>--
>
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