Re: Suddenly I'm a hardware guy? shhheeessshhhhh.

Hi, Booth - long time since we shared the 'mouthiest' contributor award
here, eh?

There's a set of really good informaiton and guidelines called Preventive
Service Planning (PSP). You should be able to get to this on the support
page for iSeries. This can help you know when and what to get.

Also, get to know the APAR knowledge base, as well as the software
knowledge base. These are accessible on the iSeries support page, too.

Sorry, but you really probably should rtfm - the Basic Operations manual or
whatever it's called now. ;-)

There are at least 4 ways to get PTFs and CUMs.
1. ECS modem (SNDPTFORD is the command)
    - slow, limited by size of PTFs
    - will add prerequisite and corequisite PTFs
      - but not unless for VxRxMx of the machine you download to
    - you can specify media type and where to send media (true for all of
these)
2. iPTF
    - on internet
    - pretty neat
    - same limits as ECS, at least used to be
3. Call support
    - Another response describes this - I never used it
4. Order fixes or CUMs on support page (Boulder fulfilment center)
    - Needs Support Line or other contract
    - You enter any set of PTFs you want
    - you specify the VxRxMx
    - you specify media and destination
    - Coreqs and prereqs are all taken care of
    - instructions come with the mailing - tailored for your order

The installation instructions are generally easy enought to follow, just be
sure to follow them religiously.

Luck!

At 11:06 AM 3/2/02 -0500, you wrote:


>Where/how does one learn to get and apply PTFs and upgrades?  one machine is
>a 150 at V4R3, the other is a 270 at V4R5.
>
>Please don't just answer "read the friendly manuals".  I spent yesterday
>afternoon on the phone, on the IBM web sites, and in the bookshelves.   IBM
>s help phone lines said  "as400services.ibm.com"  but thats a 404.
>
>I tried Ops Navigator but that wasn't useful either.
>
>
>---------------------------------------------------------
>Booth Martin http://www.MartinVT.com
>Booth@MartinVT.com
>---------------------------------------------------------
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