Re: New iSeries Purchases ? "Family loyalty"; IBM's big mistake (IMHO)

Hi Paul,

It seems this is an international problem! Like advising and selling a 'batch
(client/server) machine instead of an interactive one. Seems the salesman
needed the revenue more than the customer needed a decent solution! Or maybe
that the salesman knew that he/she could squeeze the customer for a few more
quid. I have been winess to this more than just once. Opened my mouth and got
stung, too.

Cheers.

Jan.


Paul Nelson wrote:

> Let's get back to my client's original problem. I don't have any issues with
> a BP selling his software and taking the order for the hardware, provided
> the BP has staff capable of sizing the box correctly. If I've seen it once,
> I've seen it fifty times where the box has been sized to make the sale. I
> once saw a situation where a client called the BP to get a config for an
> upgrade. Upon receiving it, he called me to come in and double check it. The
> config would have given him about six month's breathing space, and he would
> have had to go back to his boss for more money.