I had this problem!  Very weird.

We had people using Client Access from many years ago.  Then we switched to
Bosanova and then just recently to Client Access Express.

Well, we do not have a password change policy, so a couple of people that
actually have been with the company since the dawn of time and had a PC,
probably had the same password.

Well, on one of the migrations from an OS/400 version, apparently changes to
codepages were made.  They were propogated through the password change.

Well, Client Access Express won't work with the very old codepage.

So, after spending 2 weeks trying to find the answer, the resolution is very
simple.  Sign on as qsecofr.  Change their password with wrkusrprf.

They can login with their username and new password and they can change it
back to what they had it.

Adam Lang
Systems Engineer
Rutgers Casualty Insurance Company
----- Original Message -----
From: "Nilda Mejias" <nilda_m@hotmail.com>
To: <MIDRANGE-L@midrange.com>
Sent: Wednesday, January 02, 2002 10:36 AM
Subject: Client Access problem.

> Hello Everyone,
> I am having a problem with CAE too. We have two AS/400's, a 720 with V4R4
> and a 820 running V5R1, each time a try to connect to either machines
> CAE I get the following message
> CWBSY1008
> A general security error was returned to the client from the AS/400
> I have checked all the possible cause of the error and everything since to
> be fine on both machine, obviously not, there is not a password validation
> program being used and the user profile being used has a password
> If anybody have an idea that could help me I will appreciated.
> Thanks in advance.
> Nilda Mejias
> System Developmet
> Collectcorp Inc.
> Email: NMejias@Collectcorp.com
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