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On Thu, 29 November 2001, MacWheel99@aol.com wrote:

>
> You might check out the screen image copy function.

At first I assumed you meant STRCPYSCN...

>  ... when you set this up you can have the
> second user be a print file.

...but this is new to me (unless it is programmed for)...

<snip>
>  but when we tried it out we found that both users had
> to have a high level of security so it turns out that it is not much help for
> troubleshooting.

...and this doesn't apply to STRCPYSCN directly, AFAIK.

So, if not STRCPYSCN, then what...?

BTW, I've used STRCPYSCN for troubleshooting, documentation and even 
replay-scripting. An Attn-menu with options to STR/ENDCPYSCN via a couple 
simple CL wrappers, output directed to new file members, a message sent to 
support to notify that the member was created for which user, and an additional 
simple RPG to read and display the records. Once in place, variations are 
endless. Users can log/document a lot of issues on their own.

Tom Liotta

--
Tom Liotta
The PowerTech Group, Inc.
19426 68th Avenue South
Kent, WA 98032
Phone  253-872-7788
Fax  253-872-7904
http://www.400Security.com


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