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Paul: On Wed, 31 October 2001, "Paul Raulerson" wrote: > What about the simple way, flat fee and charge appropriately for support. I'm not clear on your point. You mean support pricing should be tiered? How should it be enforced? If I have a P05 and a P50 but only buy support for the P05, am I not covered? Would I need a "support license" key that expired annually? How calculated? (A vendor certainly wouldn't set support price higher than the purchase price.) Would small customers or large pay higher support fees? Tom Liotta > ----- Original Message ----- > From: <thomas@inorbit.com> > > Okay, so what's fair? Per user? Per concurrent user? Per instance? Flat > rate? And how is it billed? And how should it be enforced? -- Tom Liotta The PowerTech Group, Inc. 19426 68th Avenue South Kent, WA 98032 Phone 253-872-7788 Fax 253-872-7904 http://www.400Security.com ___________________________________________________ The ALL NEW CS2000 from CompuServe Better! Faster! More Powerful! 250 FREE hours! Sign-on Now! http://www.compuserve.com/trycsrv/cs2000/webmail/
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