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Hi Jim,

> make sure the routers are not spoofing (saying a device is active without
> really knowing or checking).
> also make sure routers are not throwing away the polling packets.
> Many router engineers do this to cut net traffic, but the 400 requires
being
> able to poll a device.


Our WAN is owned & operated by our telecom provider from router to router,
so I can't access the configuration parameters myself. However, if either
condition was true, I would expect the problem to be much more frequent than
it is. Is my assumption flawed?


John Taylor



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