Re: AW: DASD problems

[rob@xxxxxxxxx]

Question.  Do you save access paths when you save your data?

Rob Berendt

==================
A smart person learns from their mistakes,
but a wise person learns from OTHER peoples mistakes.


                                                                                
                                                
                    oliver.wenzel@cibavision.no                                 
                                                
                    vartis.com                        To:     
MIDRANGE-L@midrange.com                                           
                    Sent by:                          cc:                       
                                                
                    owner-midrange-l@midrange.c       Subject:     AW: DASD 
problems                                            
                    om                                                          
                                                
                                                                                
                                                
                                                                                
                                                
                    08/09/2001 07:54 AM                                         
                                                
                    Please respond to                                           
                                                
                    MIDRANGE-L                                                  
                                                
                                                                                
                                                
                                                                                
                                                




Hello,

just to let you know, PTF MF2053 doesn't seem to help very much. We had a
complete system crash last sunday - both
drives of a mirror pair failed inside of an hour. Scratch install and
rebuilding the system took us 45 hours.

On your knees and pray, guys!

> -----Ursprüngliche Nachricht-----
> Von:          Bale, Dan [SMTP:D.Bale@handleman.com]
> Gesendet am:       Dienstag, 7. August 2001 20:35
> An:           MIDRANGE-L@midrange.com
> Betreff:           RE: DASD problems
>
> I'm sure I understand this correctly, but what if you're out of warranty
> but have an IBM hardware service contract?  Can we still get Service
> Director?  Is it a free service?
>
> Dan Bale
> IT - AS/400
> Handleman Company
> 248-362-4400  Ext. 4952
> D.Bale@Handleman.com
>   Quiquid latine dictum sit altum viditur.
>   (Whatever is said in Latin seems profound.)
>
> -------------------------- Original Message --------------------------
>
> -----Original Message-----
> From:   Chris Beck [SMTP:CBeck@good-sam.com]
> Sent:   Tuesday, August 07, 2001 2:03 PM
> To:     MIDRANGE-L@midrange.com
> Subject:        Re: DASD problems
>
> Hardware maintenance is usually included for one year, and service
> director is included with hardware maintenance.
>
> You have to have your CE come out and install/configure it.
>
> It does need a modem on the box.
>
> >>> clewis@iquest.net 08/07/01 12:13PM >>>
> Joe,
>
> You've heard from Rob and Gary so I guess you have your answer :-) Give
> your CE a
> call. I'm not sure how it works but I would think whether you had
hardware
>
> maintenance or not, it should be on there for the warranty period ? Or am
> I wrong
> ? Here and at my previous employer we had hardware and software
> maintenance so I
> never had to worry about it and thus could be off on what I am assuming
is
>
> included ;-)
>
> Let us know what you find out.
>
> Chuck
>
> Joe Pluta wrote:
>
> > No, I don't, because I didn't know it existed.  How hard is it to set
it
> up?
> > Does it requrie a modem on the box?
> >
> > > -----Original Message-----
> > > From: owner-midrange-l@midrange.com
> > > [ <mailto:owner-midrange-l@midrange.com>]On Behalf Of Chuck Lewis
> > > Sent: Tuesday, August 07, 2001 10:22 AM
> > > To: MIDRANGE-L@midrange.com
> > > Subject: Re: DASD problems
> > >
> > >
> > > Joe,
> > >
> > > Something else...
> > >
> > > Do you have Service Director running ? I'd guess not, because it
> > > would have
> > > called IBM for you !
> > >
> > > Through the years I have had that happen multiple times; I'd get
> > > a call from our
> > > CE and he was on his way with a drive for one that had failed and
> > > I hadn't even
> > > noticed !
> > >
> > > Chuck
>
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