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  • Subject: Re: DASD problems
  • From: "Samantha L Smith" <ssmith79@xxxxxxx>
  • Date: Wed, 1 Aug 2001 09:49:08 +0100


Hi there Oliver,

you wrote:-

I haven't heard about these problems for a while. We just had another 6718
drive crash yesterday - number 6 since
April!

Not sure if this is totally relevant to your situation, but we had 9406 -
820, V4R5 arrive in January, with 42 6717's, and by July, 8 had failed.
The customer lost all confidence in the product and eventually IBM agreed
to come out and replace all the disks as an act of good will - as they
would not admit there was a problem with the product.
All the disks are now in and the system is re-installed, up and running -
will let u know if there are any subsequent failures.

Sam.


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