RE: Callpath gets the axe....

["Sturgeoff, Lorne" <lgs@xxxxxxxxxxx>]

Is nobody else outraged about this?  Customers bought into IBM's
marketing which told us that this is a great solution for us (which it
is). We spend tens of thousands of dollars developing applications to
run our call centres using this product.  These are mission-critical
applications for many businesses.  And then, out of the blue (so to
speak) comes an announcement like this.

"Oh sorry, we're not interested in supporting this product any more
because it really doesn't mesh with our focus du jour (ie "The
Internet").  What 's that? You say there are other things going on
besides the WWW? Not in IBM land."

This just reinforces the old saying.  Play ball with IBM and they will
stick the bat up your ***.


> -----Original Message-----
> From: DeLong, Eric [SMTP:EDeLong@Sallybeauty.com]
> Sent: Friday, June 22, 2001 9:30 AM
> To:   'midrange-l@midrange.com'
> Subject:      Callpath gets the axe....
> 
> Knowing that there have been recent queries about this product on the
> lists,
> this announcement caught my eye.
> 
> IBM AXES CALLPATH PRODUCTS
> http://www.as400network.com/nwn/story.cfm?ID=10578
> On August 21, IBM will withdraw from marketing various CallPath 
> products, including CallPath Server for AS/400. There are no 
> replacement products available.
> IBM U.S. Customer Announcement Letter:
> http://www.ibmlink.ibm.com/usalets&parms=H_901-155
> 
> too bad......
> 
> 
> Eric DeLong
> Sally Beauty Company
> MIS-Sr. Programmer/Analyst
> 940-898-7863 or ext. 1863
>  
> 
> 
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