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  • Subject: Re: How make CA window active?
  • From: MacWheel99@xxxxxxx
  • Date: Fri, 25 May 2001 10:56:09 EDT

> I definitely need to get attention
>  of the user (no operator, but bank teller) to the green screen.

Did you know that the 400 has the capability to send a message to a pager?
Basically certain messages are monitored & if they are serious enough to get 
attention by someone real soon, then if no human takes action within some 
time period, the message goes to a pager, like MIS person at home, or mobile.

Now what you want is if the message sent to bank teller is not responded to 
by the teller within reasonable time period, the pager technology sends a 
recorded message to the teller's telephone.

Then if the bank teller does not respond in a reasonable time period to this, 
it would escalate to sending similar message to the boss of the bank teller.

MacWheel99@aol.com (Alister Wm Macintyre) (Al Mac)


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