RE: Entire RAID set non-reporting -- MIDRANGE-L

With your report that reseating the 6502 altered the symptoms, it does 
sound like a hardware as opposed to PTF problem.
No, I wouldn't continue with the IPL with missing disks.
If you're feeling adventurous, you might want to try taking the LIC (1st) 
V4R5 CD and doing a MANUAL IPL (select D M), and going into DST to see if 
the disks are still missing. 
I have to ask the obvious question - I guess this system has no hardware 
maintenance contract ?

Not that it sounds like a system password problem now, but there were 
problems where a system would incorrectly require a system password after 
it had been unpowered for a while. Still I presume yours was just powered 
down, you didn't actually disconnect the power to the system.

Neil Palmer      DPS Data Processing Services Canada Ltd.
50 Acadia Avenue, Ste.102                   AS/400~~~~~
Markham, Ontario, Canada.   ____________          ___  ~ 
Phone:(905) 474-4890 x303   |OOOOOOOOOO| ________  o|__||= 
Cell.:(416) 565-1682 x303   |__________|_|______|_|______) 
Fax:  (905) 474-4898         oo      oo   oo  oo   OOOo=o\ 
mailto:NeilP@DPSlink.com  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
http://www.DPSlink.com     iSeries 400  The Ultimate Business Server






Douglas Handy <dhandy1@bellsouth.net>
Sent by: owner-midrange-l@midrange.com
2000/12/21 12:10
Please respond to MIDRANGE-L

 
        To:     MIDRANGE-L@midrange.com
        cc: 
        Subject:        Re: Entire RAID set non-reporting


Neil,

>Well, I don't have my manual here to check, but one possibility is the 
>system password needs to be entered. 

If it was just the system password, wouldn't a normal IPL work but issue
messages to QSysOpr regarding the grace period?  Or are you saying this 
could
happen if it thought it was past the grace period?  (I've never seen that
scenario.)

>Try a manual IPL and see if you are prompted for it.

With a manual IPL, I'm first presented with a screen telling me disk units 

are
missing.  I can continue to the menu where option 1 starts a manual IPL 
and
option 3 runs DST.  So far I've stuck with DST.

Are you suggesting I try option 1 to actually continue with the IPL?  I 
had
avoided that figuring the storage management routines would not be happy 
with 8
of 10 drives in my ASP 1 missing.  Or 8 of 9 really, since the other two 
are
mirrored for my load source.

>A few other things to check.  (Did you recently apply PTF's ?).

You got me excited on this one at first.  Yes, I recently applied PTF's. 
In
fact, I had only just recently installed V4R3, and probably the only IPL 
since
the install was after the cume tape apply.

I had been at V3R7 and am going to V4R5, but that requires a two-step 
upgrade.
So I did the V3R7 to V4R3 one only 2-3 weeks ago, and was waiting for V4R5 

to
arrive.  It just came Monday, and I *was* going to do it after turning my 
system
back on yesterday.

For V4R3, I had done the normal install and put in the license key.  I 
realize
this is different than the system password, but I was never asked about it
during the install or apply of the cume PTF C0280430.

>First - see if you can IPL from the 'A' side ('A N').

No :( 

>As you're on V4R3, see if you have PTF MF22244. 

No

>If you do, make sure you also have MF21962 

Yes

>(MF24930 is latest superseding PTF). 

Not applied

>Also suggest applying MF22745 & MF24730.

Yes then No

>PTF MF20951 can cause SRCA6005090.  Make sure you have MF21590 (or newest 


>supersed MF24979) installed.

None of those 3 are applied, according to DST

>If it is a hardware problem, does one of the reference codes show a 
serial 
># for one of your disks (maybe in 17-3) ?

Function 17-3 shows 0000 A0C6, which I realize is supposed to be a serial
number.  But it does not match any part of any of the 8 missing drives, or 

the
6502 either.  I can't figure out what it matches.  Function 16-3 shows 
6606
5074, which means it should be one of the 6606-074 drives in the RAID set.

Doug
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