Re: AS/400 time warp or black hole?

We did (twice I think). jim franz\
----- Original Message -----
From: <mkrouse@co.ottawa.mi.us>
To: <MIDRANGE-L@midrange.com>
Sent: Wednesday, August 02, 2000 2:21 PM
Subject: Re: AS/400 time warp or black hole?


>
> About two weeks ago we experienced the exact same thing, it appears as
> though there was a failure of the UPS.  When we called IBM they said they
> aren't covered on service and we had to call Best Power, which we did.
> They are shipping us a new one for $405 (and shipping back the bad one).
> In the meantime, we just plugged it straight into the outlet.
>
> I figured we were unique, if, however, this is a widespread problem, maybe
> we should put some pressure on IBM to replace it.
>
>  Anybody else have it happen?
>
>
>
>
>                     "M. Lazarus"
>                     <mlazarus@ttec.com>            To:
MIDRANGE-L@midrange.com
>                     Sent by:                       cc:
>                     midrange-l-owner@UUCPHO        Subject:     AS/400
time warp or black hole?
>                     ST.MCS.NET
>
>
>                     08/02/00 12:53 PM
>                     Please respond to
>                     MIDRANGE-L
>
>
>
>
>
>
>   A client experienced something very strange this morning.  Their AS/400
> (model 170, which also runs NT and Domino) was silent.  Front panel
> dark.  The UPS was also off.  There was no power failure and no one in the
> office during the time period that it must have turned off.
>
>   The above is odd, but not the clincher!
>
>   The QHST log entries were posted @ 1:13am (where the backup ended and
the
> tape was ejected), 4:00am when PM/400 tried to dial out and failed (due to
> the modem not being in the proper state, which is a normal condition.)
The
> next entry was @ 8:37 when the operator started the IPL.
>
>   The system was off when the first person came into office @ 6:30am.  So
> sometime between 4 and 6:30 it magically went "lights out."  The SYSVAL
> says that the system terminated abnormally.
>
>   QSYSOPR just shows the normal IPL msgs. DSPLOG shows no abnormal msg.
for
> that time period.  SST shows no dumps, LIC errors, hardware errors.  Power
> backup test via SST passes.  WRKPRB does not have an entry for that time
> period (other than the comm line error, which is normal.)
>
>   I'm having IBM come in and check the internal battery and the UPS (which
> is an IBM unit).
>
>   My question is: What would cause this?  The only thing I can think of is
> that the internal battery is dead and the UPS failed, so the system just
> stopped cold and couldn't write anything to any logs.
>
>   Has anyone run into this before?  Thanks.
>
>   -mark
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