Re: HP printer low toner messages with AS/400 TCP/IP device descripti on

[MacWheel99@xxxxxxx]

>  From:    DianaH@jupiter.fl.us (Diana Hicks)
>  
>  We are having a problem with AS/400 printing when our HP printer has a low
>  toner message on the LED display.  The spool jobs for the printer wait with
>  a CPD337F message and hold up all print jobs (even network jobs).  If we
>  stop the AS/400 printer or hold the AS/400 print jobs, the network print
>  jobs continue printing as usual.  Since the toner is not completely out, we
>  would prefer not to replace the toner cartridge until then.  At that point,
>  the printer will have a toner is out message on the LED display.  How can 
we
>  get our AS/400 jobs to print when the toner is low?  
>  
>  BTW, the TCP/IP printer was created using device description.  It is
>  connected via ethernet and OS/400 is at V4R3.    
>  
>  Thanks for any and all suggestions. 
>  
>  Diana Hicks
>  Town of Jupiter
>  dianah@jupiter.fl.us

I know almost nothing about the specific equipment involved, but I think what 
you need is to determine

Can the hardware error message, that you want to trigger a stopping of the 
printing, be communicated beyond the hardware to emulate some AS/400 message 
that would stop the printing & which you do not often get on other equipment, 

in which you could adjust the second level MSGF for that error message to 
alert the users as to what the probable scenario really is.

Then, given that you can get it to stop when you want to, then you might want 
some automated response to the message where you do not want to stop, where 
the specific device designation is involved in the response, so that if this 
message comes from any other printer, you can react differently.

We have had PC printer problems in which a PC guru (I am not one) was able to 
get into the MACRO CODE for the PC printer & have it talk to the AS/400 
printer data stream, to handle scenarios that were outside the capabilities 
of what configuration/400 the PC printer was emulating.

Sorry I could not be more helpful

Al Macintyre  ©¿©
MIS Manager Programmer & Computer Janitor of BPCS 405 CD Rel-02 running on 
AS/400 V4R3 http://www.cen-elec.com Central Industries of Indiana--->Quality 
manufacturer of wire harnesses and electrical sub-assemblies

Y2K is not the end of my universe, but a re-boot of that old Chinese curse.
The road to success is always under construction.
Accept that some days you are the pigeon and some days the statue.
Murphy's Mom brought wrong baby home from hospital so it should be Kelly's 
Law.
When in doubt, read the documentation, assuming you can find it.
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