RE: Change Management Software

["Shaw, David" <dshaw@xxxxxxxxxxx>]

Ron,

Well, you know your programming manager and I don't, and I have no way of
knowing what his interactions with Softlanding were like.  I only know that
whenever I or anyone else at my previous employer called them, we were given
quick, knowledgeable support.  I also have seen instances of two people not
being able to communicate with each other, even though neither of them ever had
any problems with anyone else.  It's hard to pin down the cause in such
situations, and fixing blame, although somehow satisfying to our egos, usually
doesn't help.

As for the move thing, I hope it helps you out.  Many people don't like doing
that on a promotion (for all sorts of good reasons), but that's what my old
home-made promotion system did for ten years so I looked for TurnOver to be able
to do that if necessary, and of course it does.

Dave Shaw
Spartan International, Inc.
Spartanburg, SC

> -----Original Message-----
> From: Ron Hawkins [mailto:RON@CPUMMS.COM]
> 
> Dave,
> 
> That's an excellent suggestion regarding getting stuff into 
> production. We are compiling it multiple times from test to 
> production and moving it seems like a workable solution. We 
> have had some personnel turnover a that position and so 
> training is an issue. However, it seems to me that repeated 
> complaints to Turnover about the problem should have produced 
> a solution, especially since you came up with a workable 
> solution 10 minutes after I posted the problem! I still think 
> there support is lacking (or at least is in this instance).
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