RE: E-commerce Architecture

[Glenn Ericson <Glenn-Ericson@xxxxxxx>]

I  could  see this  if you do not have a back end  intergration to your
production system which  should have these capabilities.


At 09:17 AM 01/27/2000 -0500, you wrote:
>Dean,
>
>>> IMO, the _ONE_ thing that your e-commerce approach is missing is the same
>
>>> thing that most of them are -- real time ATP (available to promise).
>
>I agree with your comments about "available to promise".  I may have
>neglected to mention it in my original message but we fully understand the
>implications of late deliveries.  Late deliveries have been known to happen
>with normal store orders!
>
>               >> Will _ANY_ of those "Toys R Us" clients do business over 
>>> the web with critical delivery dates _EVER_ again?  I doubt it
>
>As to your comments about ToysRUs, I think people WILL return to try the
>ToysRUs site next Christmas.  ToysRUs has been incredibly up front and frank
>about their problems and what they are doing to make sure it doesn't happen
>again.  In my experience, if you clearly acknowledge your failures instead
>of trying to hide them, people will tend to be somewhat forgiving.  However,
>heaven help them if they mess up again next Christmas!
>
>William K. Reger
>Senior Project Manager
>Levitz Furniture Corporation
>Phone:  (561) 994-5114
>E-mail:  breger@levitz.com <mailto:breger@levitz.com> 
>
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________________________
Glenn Ericson,    
Phoenix Consulting LLC
Ph.(718)898 9805  Fx .(718)446 1150
mailto:Glenn-Ericson@att.net
__________________________
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