Re: SNDPTFORD problem

[Matthias Oertli <oertlim@xxxxxxxxxxxxxxxx>]

Here in Australia the SNDPTFORD command completes normally but 
they still send out the september v4r3 CUM package (9243).
Rang software support, they said 'yes there's a problem, just 
reorder' so I did and got 9243 again. Rang back and yes, there's
a problem with the 9341 image or something... 
I can't believe that they won't manage to ship the current CUM
before the end of the year! IBM appears to fail at a somewhat
critical point.

Jeff Crosby wrote:
> 
> Mike Lindsay wrote:
> 
> > I am trying to do a last minute SNDPTFORD request.
> > Everything seems to connect ok, msg: Sending PTF XXXXXXXXXX, etc.
> > Then bam....
> >
> > Message:        Remote support application failed.
> 
> I had this a couple of weeks ago.  I called Supportline (I'm on an
> hourly contract).  Turns out IBM was having problems at their end.  I
> had to make THREE phone calls to make sure that I didn't get charged an
> hour's support for this.  So far no bill.  But it's too soon to say I'm
> out of the woods.
> 

---------------------------------------------------------------------
Matthias Oertli   <oertlim@s054.aone.net.au>
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