RE: PC's dropping CLient Access connections

This is exactly what we had a couple of months ago.  Turned out to be a
dodgy TR card in an infrequently used PC.  Changed the card & its never
happened since.
With only a few PC's you could trial & error replace the network cards,
although for a larger network a network analyser will pin it down for you.
Fluke were doing one on a trial basis a while ago - don't know if the
offer's still around, but check it out. 

Regards,
Stuart
                                     
Stuart Allen
European Systems Analyst
Fellowes

mailto:sallen@fellowes.com

> -----Original Message-----
> From: Ed Tate [SMTP:etate01@sun.hazelwood.k12.mo.us]
> Sent: Saturday, December 11, 1999 2:21 AM
> To:   MIDRANGE-L@midrange.com
> Subject:      Re: PC's dropping CLient Access connections
> 
> This sounds all too familiar.  No pattern, changed everything 
> obvious, called everyone we could, computer still screws up at 
> random.  Same symptoms on the AS/400 and the PC.
> 
> After MUCH hair pulling, finger pointing and trial and error we 
> "think" the problem was a bad ethernet board in one of our main 
> hubs.  The network people FINALLY decided that the problem just 
> might be theirs and they found that a card that would temporarily 
> flood the network and then go back to normal.  I guess just long 
> enough for Client Access to give up.  The PC's dying weren't the 
> ones necessarily attached to that segment but were just the lucky 
> ones (oh for a winning lottery ticket before Y2K!)....
> 
> I say "think" because that was the last known thing changed and 
> that was about a month ago and the problem hasn't popped up 
> again.
> 
> Good Luck
> 
> From:                 "Art Tostaine, Jr." <Art@link400.com>
> To:                   <midrange-l@midrange.com>
> Subject:              PC's dropping CLient Access connections
> Date sent:            Thu, 9 Dec 1999 08:58:40 -0500
> Send reply to:        MIDRANGE-L@midrange.com
> 
> > We have a customer with approximately 5 PC's and 5 printers on an
> ethernet network.  The PC's
> > constantly lose their connection to the AS/400.  It's not all PC's at
> once, it's one, then the
> > other, in no particular order or time interval.
> > 
> > After the PC has disconnected, the device shows a status of Vary on
> Pending, but there is still a
> > job attached to it.  You have to end the users job, then they have to
> reconnect the session.
> > 
> > The printers Vary on Pending, with the writer ended.  You have to vary
> off and vary on the printer
> > for it to reconnect.
> > 
> > We've checked every setting we know of on the 400, including QINACTITV,
> CHGTELNA.
> > 
> > We were focused on hardware issues with the PC or the network, until
> yesterday.  Another customer
> > that we upgraded on Saturday to V4R4 has got the same problem.
> > 
> > The networks are TCP/IP, Win95/98, no WinNT server or anything like
> that.  One network is part of
>  a
> > WAN, where the remote PC's experience the same problem, the other has no
> WAN.
> > 
> > I downloaded the PTF list, but saw nothing in particular that mentioned
> lost connections.
> > 
> > What's interesting to me is that I had a similar problem with a notebook
> of mine in our own netwo
> rk.
> > The only difference was that I was able to just reconnect, I didn't have
> to end the job.  When I
> 
> > uninstalled and scratch reinstalled Win95, the problem went away.
> > 
> > The PC's in question at one location are all the same late model Gateway
> (ordered in June), the
> > other office is a mix and hodge podge of mostly 2-3 year old PC's.
> > 
> > Art Tostaine, Jr.
> > CCA, Inc.
> > Jackson, NJ 08527
> > 
> > +---
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> 
> 
> 
> Ed Tate (etate01@sun.hazelwood.k12.mo.us)
> Coordinator of Technology Services
> Hazelwood School District
> 15955 New Halls Ferry Road
> Florissant, MO  63031
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