Re: PC's dropping CLient Access connections -- MIDRANGE-L

This sounds all too familiar.  No pattern, changed everything 
obvious, called everyone we could, computer still screws up at 
random.  Same symptoms on the AS/400 and the PC.

After MUCH hair pulling, finger pointing and trial and error we 
"think" the problem was a bad ethernet board in one of our main 
hubs.  The network people FINALLY decided that the problem just 
might be theirs and they found that a card that would temporarily 
flood the network and then go back to normal.  I guess just long 
enough for Client Access to give up.  The PC's dying weren't the 
ones necessarily attached to that segment but were just the lucky 
ones (oh for a winning lottery ticket before Y2K!)....

I say "think" because that was the last known thing changed and 
that was about a month ago and the problem hasn't popped up 
again.

Good Luck

From:                   "Art Tostaine, Jr." <Art@link400.com>
To:                     <midrange-l@midrange.com>
Subject:                PC's dropping CLient Access connections
Date sent:              Thu, 9 Dec 1999 08:58:40 -0500
Send reply to:          MIDRANGE-L@midrange.com

> We have a customer with approximately 5 PC's and 5 printers on an ethernet 
>network.  The PC's
> constantly lose their connection to the AS/400.  It's not all PC's at once, 
>it's one, then the
> other, in no particular order or time interval.
> 
> After the PC has disconnected, the device shows a status of Vary on Pending, 
>but there is still a
> job attached to it.  You have to end the users job, then they have to 
>reconnect the session.
> 
> The printers Vary on Pending, with the writer ended.  You have to vary off 
>and vary on the printer
> for it to reconnect.
> 
> We've checked every setting we know of on the 400, including QINACTITV, 
>CHGTELNA.
> 
> We were focused on hardware issues with the PC or the network, until 
>yesterday.  Another customer
> that we upgraded on Saturday to V4R4 has got the same problem.
> 
> The networks are TCP/IP, Win95/98, no WinNT server or anything like that.  
>One network is part of
 a
> WAN, where the remote PC's experience the same problem, the other has no WAN.
> 
> I downloaded the PTF list, but saw nothing in particular that mentioned lost 
>connections.
> 
> What's interesting to me is that I had a similar problem with a notebook of 
>mine in our own netwo
rk.
> The only difference was that I was able to just reconnect, I didn't have to 
>end the job.  When I

> uninstalled and scratch reinstalled Win95, the problem went away.
> 
> The PC's in question at one location are all the same late model Gateway 
>(ordered in June), the
> other office is a mix and hodge podge of mostly 2-3 year old PC's.
> 
> Art Tostaine, Jr.
> CCA, Inc.
> Jackson, NJ 08527
> 
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Ed Tate (etate01@sun.hazelwood.k12.mo.us)
Coordinator of Technology Services
Hazelwood School District
15955 New Halls Ferry Road
Florissant, MO  63031
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