Re: Software Vendors

[Jim Langston <jlangston@xxxxxxxxxxxxxxxx>]

Unfortunately, Ken, with the advent of Microsoft and the
Windows operating system, people have been 'taught' that
bugs are to be expected and that every program has bugs,
and there is not much the user can do except to wait for the
bugs to be fixed, meanwhile introducing new bugs with the
changes.

People actually run their companies with this software, and
if the operating system cant' be bug free, why should they
expect software to be bug free?

When people hear of a program that has no bugs, their thought
turns to the fact that it must, then, be a very small program and
not do everything they want it to do or it would have to have
bugs in it.  The more bugs the better the program, right?

I am not saying any of this is true, in fact just the opposite (look at
the Linux operating system with very few bugs) but the "people"
have been taught to think otherwise.  Ol' Billy Bob has done a
good job in training his users.

And there are other companies that are just as happy to ride on
Billie's coat tails and make the money fixing bugs that shouldn't
of been in there in the first place.

I mean, heck, when you buy a car that only does 35/mph don't
you have to pay Ford a few thousand to get it back up to where
it should be at 80/mph or so?  (Tongue in cheek)

Regards,

Jim Langston

"SIMS, KEN" wrote:

> Hi Jim -
>
> >Date: Mon, 29 Nov 1999 09:28:17 -0800
> >From: Jim Langston <jlangston@conexfreight.com>
> >Subject: Re: Software Vendors
>  ...
> >Think about it, it pays for software providers to have bugs
> >in their code.  If there are no bugs then you don't have to
> >pay to get them fixed.
>
> It may pay in the short run, but I'm sure it costs in bad word-of-mouth
> advertising in the long run.  Whereas fixes that are quick, correct, and
> free are going to generate good word-of-mouth.
>
> Ken
> Southern Wine and Spirits of Nevada, Inc.

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